Returns Information

To make sure that we can process your return as quickly as possible, please follow these steps when returning your package.

Please note: Returns must be received within 14 days of delivery, this is from the day you sign for your parcel.

Late returns will not be accepted, regardless of the reason.

Please do make sure you include your packing slip or a piece of paper with your full name, email, or order number. If you send back a return without any information our warehouse team will not know the return is yours and it will delay your return until you reach out to us.

(Irish customers only)You can print a return label using An Post at the cost of €4.95, and drop to any An Post using this link: https://www.nautipico.com/Post-Parcels/Click-and-Post/Returns

 

All you need to do is choose Nautipico from the dropdown menu.

We do not currently offer free returns.

 

Please ensure that your return is folded neatly with zips pulled up to avoid it being damaged or excessively creased during transit, we would recommend using a tracked service, we will not be held responsible for lost returns.

 

Please post your return to the address below using your local post office:

Nautipico Returns
Unit 6A GWI Business Park
Unit Road Business Park
Collooney
Sligo
Republic of Ireland
EIRE CODE: F91 XT26

Please allow up to 7 business days once your item is received to process a refund.